The Banking Institutions and Credit Unions Council is dedicated to serving its members by will hosting live, interactive, and relevant webinars on topics related practice of facility management within our Banking Industry. Members receive an invitation in advance, as well as a link to the recordings following the webinar.

Upcoming Webinars

Hurricane and BCP/ERP Program for Banking and Retail Institutions

Date: Wednesday December 8, 2021

Time: 12:00 PM CST

Register Today!

BCP Planning consist of Emergency Preparedness and execution. There is very high importance place on Pre-Planning, Communication and Urgency on decision making and Recovery activities right after a storm. Each business has their own unique structure and service lines, but depending on criticality of a business, it directly correlates to the depth and details of a plan. Every business should have their own customized BCP, but we can discuss ways to align processes and best practices to make it an easier process for each organization to manage and execute.

• BCP consists of Emergency Preparedness Planning and & Disaster Recovery Activities
• Discuss Importance of Pre-Planning and communications with all FM teams (inclusive of Alliance Vendors) in alignment with critical Client Business Heads and groups.
• Emphasis on safety and security for all personnel and response teams.
• Quick and concise decision making and execution (sense of urgency mindset).
• Depending on criticality of your business, the plans depth and details will align with business needs and expectations.
• Execution of the Plans, and the ability to be agile with activities and situations.

Presented by:

Eduardo Valdes, Associate Director, Facilities Management Global Occupier Services

Eddy Valdes has 30 years of Facilities and Emergency Management experience and his current role with Cushman & Wakefield (C&W) is responsibility on the Citibank account for the Integrated Facilities Management (IFM) Services in the NE & Central Regions (NY, NJ, CT, FL, DC, VA, MD, IL, and TX) for the North America Consumer Retail Banking portfolio (400 plus locations with over 5M sf).

Eddy is President and owner of World Class Solutions Group Inc., a consulting firm committed to providing customized and specialized services in the areas of Facilities, Workplace Safety, BCP Planning and Environmental Compliance.


Previous Webinars

Wellbeing & The Future of Work: New Perspectives on WORKing BETTER

Date: June 17, 2021


The future of work is upon us and it demands a redefinition of place and of wellbeing—so critical to engagement, fulfillment and performance. Join us for a lively discussion in which we’ll share research on working from home, why the office is critical, hybrid work—and how all of this matters to wellbeing. We’ll discuss shifts in employee expectations and wellbeing, as well as new and expanded approaches to place—and a future of work in which wellbeing will be central.

Presented By:

Richard Benoit is a consultant with over 10 years of experience engaging with organizations from various sectors to assist in their transition to a more resilient workplace. He uses his expertise leveraging research and insights to help clients create highly effective workplaces that align with their culture and business strategies. Currently based in Grand Rapids, Michigan, Richard applies the elements of design thinking in his engagements to inform the creation of a responsive and purposeful workplace. Richard is Prosci Certified in Change Management and holds a Bachelor’s degree in Architectural Engineering from the University of Colorado.

Dr. Tracy Brower is a PhD sociologist studying the sociology of work, work-life, happiness and fulfillment. She is a principal with Steelcase’s Applied Research + Consulting group, and the author of a new book, The Secrets to Happiness at Work as well as her previous book, Bring Work to Life by Bringing Life to Work. In addition, she is a contributor to Forbes.com and Fast Company. Tracy is an award-winning speaker and has over 25 years of experience working with global clients to achieve business results. Tracy is an executive advisor to Coda Societies and to the MSU Master Industrial Mathematics Program. Tracy’s work has been featured in TEDx, The Wall Street Journal, Work-Life Balance in the 21st Century (book), Globe and Mail (Canada), InsideHR (Australia), HR Director (UK), T3N (Germany), Real Estate Review Journal, Fortune.com, Inc. Magazine, and more. Tracy holds a PhD in Sociology, a Master of Management in Organizational Culture, and a Master of Corporate Real Estate with a workplace specialization. You can follow her on LinkedInTwitter, or at tracybrower.com.


Michael Smith joined Steelcase in 2008 with an extensive portfolio of experience working with some of the biggest global brands in the world. As a workplace consultant, he continues to work with some of Steelcase’s biggest clients, helping them shift from a product specific workplace to an experience focused environment. This helps to inspire people to do their best work and keeps them engaged. As a member of the Chicago sales team, Michael also supports the architectural and design community helping to foster relationships and delivers industry research and insights for continuing education accreditation. Michael recently received his MBA from Northwestern’s Kellogg School of Management in 2017.

View Presentation Here

The Facility Manager’s Role in Emergency Preparedness, Emergency Response, and Business Continuity

Date: January 21, 2020

In many organizations, the responsibility for business continuity and most of emergency preparedness and response is located in the IT department or run by someone who has an IT background. Frequently, facility management is an afterthought in emergency preparedness and business continuity. This presentation we will go over:

– Information facility managers need about how the organization prepares for disasters
– Information business continuity personnel in financial industries need for regulation compliance
– How business continuity and emergency preparedness can improve the resilience of day-to-day operations and budget requests
– Resources facility managers can use to improve preparedness

Presented By:
Susan Moury
Business Continuity Coordinator
Tower Federal Credit Union

Click Here to view Presentation Recording
Click Here to view PDF

Preparis Business Continuity & Incident Management Overview

Date: May 14, 2019

Organizations face continuous threats that can disrupt operations. Unfortunately, implementing an incident management program that fits your organizations specific needs is challenging. Agility Recovery’s Preparis offerings make preparedness easy, so your organization is ready to respond to any business disruption or critical event.

Jennifer Gress

Jennifer Gress is a Senior Account Executive with Preparis. Her experience involves helping companies across multiple industry sectors, including financial services, and can assist in facilitating all components of a robust continuity program, from life-safety planning, to enterprise incident management, business continuity, technology recovery, and information security incident response.

View Presentation Here
View Handout Here

The Branch of the Future Presentation

Date: March 26, 2019

A Webinar By

Description: Convergint Technologies along with the Partnership with Axis Communications will be presenting an overview on what we feel are the key contributors to the development of Branch Transformation projects and how we have deployed new technologies to the modern day branch.


Tom Eich
Mark Barbera
Tim English

View Presentation Here


Past Webinars